1. Introduction
This Content Policy outlines the rules and guidelines for content posted on One Place Agro. Our goal is to maintain a safe, respectful, and productive environment for all farmers and traders using our platform.
By posting content on our platform, you agree to comply with this Content Policy. Violations may result in content removal, account suspension, or termination.
2. Acceptable Content
We encourage content that:
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Accurate Product Information
Provide truthful and accurate descriptions of orange yields, including variety, quantity, quality grade, and harvest dates.
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Clear Requirements
Post clear and specific requirements for orange purchases, including desired quality, quantity, and delivery terms.
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Professional Communication
Maintain respectful and professional communication in all interactions with other users.
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Authentic Images
Use genuine photographs of your actual products. Images should accurately represent the quality and condition of the oranges.
3. Prohibited Content
The following types of content are strictly prohibited on our platform:
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False or Misleading Information
- Misrepresenting product quality, quantity, or origin
- Using fake or misleading images
- Providing false business credentials or certifications
- Inflating or deflating prices artificially
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Illegal or Harmful Content
- Content promoting illegal activities
- Stolen or counterfeit products
- Products that violate food safety regulations
- Content that infringes intellectual property rights
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Abusive or Harassing Content
- Harassment, bullying, or threats toward other users
- Hate speech or discriminatory content
- Personal attacks or defamatory statements
- Unwanted sexual content or advances
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Spam and Manipulation
- Duplicate or repetitive listings
- Fake reviews or ratings
- Attempts to manipulate market prices
- Unsolicited promotional content
- Bot activity or automated posting
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Privacy Violations
- Sharing others' personal information without consent
- Posting private communications publicly
- Identity theft or impersonation
4. Product Listings Guidelines
4.1 Yield Listings (Farmers)
When listing your orange yields, you must:
- Specify the orange variety accurately (e.g., Valencia, Navel, Blood Orange)
- Provide accurate quantity in standard units (kg, quintals, tons)
- Indicate quality grade honestly (Premium, Grade A, Grade B, etc.)
- State the expected harvest or availability date
- Include clear, recent photographs of the actual product
- Mention any certifications (organic, FPO, etc.)
- Specify location and delivery options
- Set realistic and fair pricing
4.2 Requirement Postings (Traders)
When posting requirements, you must:
- Clearly specify the orange variety needed
- State the required quantity and quality standards
- Provide realistic delivery timelines
- Indicate your location and preferred delivery areas
- Specify payment terms clearly
- Be transparent about any special requirements
5. Image and Media Guidelines
All images and media uploaded to the platform must:
- Be your own original content or properly licensed
- Accurately represent the product being sold
- Be clear, well-lit, and of reasonable quality
- Not contain watermarks from other platforms
- Not include inappropriate or offensive content
- Not contain personal information of others
- Be recent and reflect current product condition
6. Communication Standards
When communicating with other users:
- Be respectful and professional at all times
- Respond to inquiries and bids in a timely manner
- Communicate clearly about terms and conditions
- Honor commitments made during negotiations
- Report any suspicious or inappropriate behavior
- Keep business discussions on the platform when possible
- Avoid sharing personal contact information publicly
7. Reporting Violations
If you encounter content that violates this policy:
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How to Report
- Use the "Report" button on any listing or profile
- Provide specific details about the violation
- Include screenshots or evidence if available
- Contact our support team at support@oneplaceagro.com
We review all reports promptly and take appropriate action. False reports may result in penalties.
8. Enforcement and Penalties
Violations of this Content Policy may result in:
Warning
First-time minor violations may receive a warning with guidance on policy compliance.
Content Removal
Violating content will be removed from the platform immediately.
Account Suspension
Repeated or serious violations may result in temporary account suspension.
Permanent Ban
Severe violations, fraud, or repeated offenses may result in permanent account termination.
9. Appeals Process
If you believe your content was removed or your account was penalized in error, you may appeal by:
- Contacting our support team within 7 days of the action
- Providing a detailed explanation of why you believe the action was incorrect
- Including any supporting evidence or documentation
We will review appeals fairly and respond within 5-7 business days.
10. Updates to This Policy
We may update this Content Policy from time to time to reflect changes in our practices or legal requirements. Continued use of the platform after updates constitutes acceptance of the revised policy.
11. Contact Us
For questions about this Content Policy or to report violations:
One Place Agro - Content Moderation Team
Email: content@oneplaceagro.com
Support: support@oneplaceagro.com
Phone: +91 1800-XXX-XXXX